Privacy Policy

Effective Date: July 31st, 2025
Jetspike Digital s.r.o. (“we,” “us,” or “our”) operates the Visiomera application and website, available at studio.visiomera.com (the “Service”). This Privacy Policy explains how we collect, use, and protect personal data when you use our Service.

By using Visiomera, you consent to the practices described in this policy.


1. What Data We Collect

1.1 Information You Provide

  • Authentication: When you sign in (e.g. via Google), we collect your email address and basic profile information.

  • Uploaded Content: We store audio files and musical data you upload to the Service for processing and functionality.

  • Generated Content: Outputs produced by the AI system are also stored in connection with your account.

1.2 Information We Collect Automatically

We use Firebase Analytics to collect anonymized usage data, such as:

  • Device type and OS

  • Session duration

  • Page views and app screens

  • User interactions (e.g., button clicks, upload behavior)

  • IP address and approximate geolocation (city-level)

This data is used to understand how users interact with the Service and to improve its design and performance.

1.3 Cookies and Embedded Content

We may embed third-party content (e.g., YouTube videos) on our website. These services may set cookies or collect usage data according to their own policies.
We will present a cookie consent banner when such functionality is in place.


2. How We Use Your Data

We use your data to:

  • Provide core functionality of the Service (e.g., generate music from your uploads)

  • Communicate with you if needed (support, important updates)

  • Improve model performance and Service quality through aggregated usage patterns

  • Ensure account integrity and prevent abuse


3. Use of Uploaded and Generated Content

Files you upload and outputs generated by the system may be stored for continued access, troubleshooting, or research purposes.

We may also use this data to train and improve our machine learning models. This data:

  • Will never be shared externally

  • Will not be sold, licensed, or reused in a way that reveals your identity

  • Can be deleted on request

You retain full ownership of your uploaded files. Generated content may include material created by an AI system; we do not guarantee exclusivity or copyright safety of generated outputs.


4. Who We Share Data With

We do not sell or share your personal data with third parties for marketing purposes.

We use the following processors under appropriate data processing agreements:

ProcessorPurpose
Google FirebaseAuthentication, analytics, Firestore database, hosting
Google CloudStorage and backend AI processing
YouTubeEmbedded content
 

All processors are GDPR-compliant or certified under the EU-U.S. Data Privacy Framework where applicable.


5. Data Retention

We retain:

  • User accounts: until deleted by the user

  • Uploaded and generated files: indefinitely, unless deletion is requested

  • Analytics data: anonymized and retained for performance tracking

You may request deletion of any uploaded or generated files at any time by contacting us at info@visiomera.com.


6. Your Rights (Under GDPR)

If you are a resident of the European Union or another region with similar data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to processing or request restriction

  • Request data portability

To exercise any of these rights, email us at info@visiomera.com. We may require proof of identity.


7. Security

We implement reasonable technical and organizational measures to protect your data, including secure cloud storage, access controls, and encrypted connections. However, no system is 100% secure. Use of the Service is at your own risk.


8. Children’s Privacy

The Service is not intended for children under the age of 16. If you are under 16, you must obtain parental consent before using the Service.


9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and notify users of significant changes via the website or app.


10. Contact

For questions or requests regarding your personal data, contact:

Jetspike Digital s.r.o.
IČO: 17522005
Bělehradská 858/23, Vinohrady (Praha 2), 120 00 Praha
Email: info@visiomera.com